# shipaware.com

> AI-optimized mirror of shipaware.com containing 34 pages totalling 12,777 words of clean markdown content, structured data, and semantic HTML. Original source: https://shipaware.com/. Last updated: 2026-04-30T20:55:53.721Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [Shipment Peace of Mind](/site-root.html): Receive alerts for late shipments. View orders by status. Know about shipping issues before customers do. (670 words)

## Articles & Blog Posts

- [Tracking Notifications (USPS, FedEx, UPS, DHL)](/c/tracking-notifications-usps-fedex-ups-dhl/index.html): Manage customer shipment tracking notifications in one place with custom email templates and granular tracking status options. (960 words)
- [Connect ShipStation](/c/connect-shipstation/index.html): ShipStation connections require both V1 and V2 API keys. 1. Visit your API settings in ShipStation and generate a V1 key 2. Then generate a V2 key by selecting… (43 words)
- [Why orders older than 30 days are deleted](/c/why-shipments-older-than-30-days-are-deleted/index.html): Due to how tracking information and order quotas work, we keep orders for the last 30 days. The quota relies on orders within the past month. (108 words)
- [CSV Tracking Number Formatting](/c/csv-spreadsheet-tracking-number-formatting/index.html): If you open a CSV file with long numbers in spreadsheet software, they may be converted to scientific notation like this: The solution is to import the CSV file… (69 words)
- [Send Alerts to Your Support Ticketing System](/c/send-alerts-to-your-support-ticketing-system/index.html): In the alert settings page, scroll down to the ‘Individual Late Shipment Alerts’ section. Check the ‘Email alerts’ checkbox and enter your customer support… (70 words)
- [Private Slack Channels](/c/private-slack-channels/index.html): After connecting your Slack channel, there’s an extra step for private channels. (31 words)
- [How to update integration connections](/c/how-to-update-integration-connections/index.html): Integrations can be added, removed, or updated on the Account page Disconnect and update connections with their associated inputs. Or add other ShipStation… (37 words)
- [How to delete old orders](/c/how-to-delete-old-orders/index.html): Old, delivered orders can be deleted on the subscription page: https://app.shipaware.com/subscription/ Related: Why only delete orders older than 30 days? (27 words)
- [Add notes to shipments](/c/add-notes-to-shipments/index.html): Click on the order number from the dashboard. 2. Update the ‘Notes’ textbox. (21 words)
- [c/usps-tracking-statuses-list/index.html](/c/usps-tracking-statuses-list/index.html) (1 words)
- [USPS Addressee not available, being notified, or unknown](/c/page/2/index.html) (479 words)
- [ShipStation API Access Price Increase](/c/shipstation-api-access-price-increase/index.html): How we might look after reading another ShipStation price increase announcement. (387 words)
- [No Such Number USPS](/c/no-such-number-usps/index.html): The USPS no such number status can be due to a variety of reasons. In a perfect world, this means the addressee’s street number does not exist. To USPS… (358 words)
- [Held at Delivery Depot/Delivery Office](/c/held-at-delivery-depot-delivery-office/index.html): This status arises after a failed delivery attempt, normally because a signature is required. It means the carrier could not deliver the package and has… (269 words)
- [Category: Support](/c/category/support/index.html) (457 words)
- [2026 Pricing Update: Lock in current rates before Feb 9th](/c/2026-pricing-update-lock-in-current-rates-before-feb-9th.html): We are updating plans to support the development of new features and ensure we maintain the high reliability you expect from us. Plan changes effective February… (280 words)
- [Notify Customers when Shipments are Late](/c/notify-customers-late-shipments/index.html): Reinforce quality and customer trust through late shipment notifications. You ship perishable food items and you don’t want stale food ruining expectations. (82 words)
- [Use Case: Incoming Shipments](/c/use-case-incoming-shipments/index.html): ShipAware isn’t just for outgoing shipments. If you’re in procurement, you can stay on top of incoming shipment issues. 1. Enable all desired internal… (89 words)
- [The 2025 Alerts Page](/c/the-2025-alerts-page/index.html): The old alerts page calculated which shipments were late on each page load. This was too slow, especially if you had hundreds or thousands of alerts. (152 words)
- [Quota Add-On Feature](/c/quota-add-on-feature/index.html): Feature summary: Add more monthly orders on top of your base plan limit if you have an Ultra or higher plan. Why? Your business is growing, but it may not need… (78 words)
- [The 2025 Shipments Page](/c/the-2025-shipments-page/index.html): Increased Speed: The old shipments page counted every single shipment, even if it wasn’t displayed on the page. The revised version only queries the shipments… (105 words)
- [Disable alerts for shipments](/c/disable-alerts-for-a-shipment/index.html): Here’s how to stop getting alerts for shipments. Click the bell icon on the shipments page. Or check the ‘ignore alerts’ checkbox on the order detail page. (59 words)
- [How to Change Payment Info](/c/how-to-update-payment-info/index.html): You can update or remove payment methods in the billing portal. If the billing portal link does not work, please retry after logging in and going to the… (54 words)
- [c/usps-tracking-statuses/index.html](/c/usps-tracking-statuses/index.html) (1 words)
- [USPS vs UPS](/c/usps-vs-ups/index.html): Not sure which shipping service to use? There are several factors to consider, depending on your business needs. Let’s start with cost since it’s usually the… (3,453 words)
- [FedEx vs UPS](/c/fedex-vs-ups/index.html): Deciding between FedEx and UPS for your shipping needs can be tricky. Both offer extensive domestic and international delivery networks and a wide range of… (1,414 words)
- [7 Ways to Lower Shipping Costs for your Business](/c/lower-shipping-costs/index.html): Negotiate shipping rates. FedEx, UPS, and DHL provide negotiated rates. Pit them against each other and have at least two negotiated rate carriers. (808 words)
- [USPS Addressee not available, being notified, or unknown](/c/usps-addressee-not-available-being-notified-unknown.html): Let’s go over three common USPS statuses involving the addressee, or the person receiving the shipment. Some of these statuses are for international shipments. (638 words)
- [Use Case: Incoming Shipments](/c/index.html) (588 words)
- [USPS status Not Available: 7 Things to Check](/c/usps-status-not-available/index.html): Having a package lost in transit can be frustrating. You’re waiting for the tracking to update and see the status is “not available.” Don’t panic. (395 words)
- [Pay as you grow](/pricing-html.html): ShipAware is free up to 500 shipments per month. See our other pricing plans. (140 words)
- [AfterShip Alternatives](/c/aftership-alternatives/index.html): We break down the pros (and cons) of ShipAware vs AfterShip and why ShipAware is the best choice for small to medium businesses. (344 words)
- [Get in touch](/contact-html.html) (110 words)

## Resources

- [Full Page Index](/index.html): Browse all cached pages with rich metadata
- [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines
- [XML Sitemap](/content/sitemap.xml): Machine-readable sitemap for crawler discovery
- [Robots.txt](/content/robots.txt): Crawler directives