Why orders older than 30 days are deleted

Due to how tracking information and order quotas work, we keep orders for the last 30 days. The quota relies on orders within the past month.

Orders import from shipping software or directly from marketplaces. These sources do not provide delivery information, so we must track all imported orders to see delivery statuses. Tracking each shipment consumes resources.

To minimize quotas, initial integration connections only import the last 11 days instead of 30 days. A 30-day historic import is still available but has a higher impact on the order quota.

Please reach out with suggestions and feedback.