Notify Customers when Shipments are Late

Reinforce quality and customer trust through late shipment notifications.

Use Case

You ship perishable food items and you don’t want stale food ruining expectations. Automatically notify a customer to check the item for freshness if it’s late. The customer knows to request a reship if needed.

How to enable

You receive alerts for late shipments defined by your settings:

You can also notify customers about these late shipments and edit the notification email.